Delivery Information
Choose your delivery option
Reliable delivery choices designed to suit your schedule.
Priority delivery
- From 7 days with priority processing
- Faster handling for eligible orders
- Order tracking available
- Delivery updates provided
Regular delivery
- From 10 days
- Order tracking available
- Delivery updates provided
How your order reaches you
Follow each stage from placing your order to receiving it.
Place your order
Choose your medicines and provide the required delivery details at checkout.
Order review
Your order is checked and prepared for dispatch by our fulfilment team.
Track the parcel
Once dispatched, you receive tracking details so you can follow its progress.
Receive your order
Your parcel is delivered to the address provided during checkout.
Delivery questions answered
Helpful information about order dispatch, tracking and delivery times.
When will my order be delivered?
Priority delivery starts from 7 days, while regular delivery starts from 10 days. The estimated timeframe is confirmed during checkout and may vary by destination and order processing.
How can I track my order?
Tracking details are shared after your order has been dispatched. Use the provided tracking information to follow the parcel’s progress.
Can I change my delivery address?
Contact the support team as soon as possible if you need to update your delivery address. Changes may not be possible after the order has been dispatched.
What happens if I am not available?
The delivery partner may contact you to arrange another attempt or provide further instructions. Please ensure your contact and address details are accurate when placing your order.